SUPPORT
At Van de Sant we do our best to ensure the quality of all our products. Despite the series of quality checks, occasionally products do arrive with damage. Should your product not arrive in perfect condition, our dedicated Customer Care Team is on hand to resolve the issue and to advise on the best solution, including refund or repair options. In order to help us assess the situation, we ask that you send a photograph of the product fault to our customer service and we can proceed from there. Send an email with detailed information, order number and phone number: sales@vandesant.com
DELIVERY AND RETURN
Read our delivery and return policy on our online store (https://store.vandesant.com/delivery-and-return-policy)
GENERAL TERMS AND CONDITIONS
Read our General Terms on our online store (https://store.vandesant.com/general-terms-and-condition)
TERM OF USE
Please read the following terms and conditions (the "Terms of Use") carefully before using this Van de Sant website (the "Website"). By accessing the Website, you agree to be bound by these Terms of Use. If you do not agree to these terms of use, you may not use the website. We recommend that you retain a printed copy of these Terms of Use for future reference.
This website is operated by Van de Sant Innovations ("Van de Sant"), a company registered in the Netherlands with company number 70690561. Our registered address is Didamsestraat 35 Unit 0-06 6901HB Zevenaar Nederland. Our VAT number is NL858423200B01.
In these Terms of Use, the terms "we", "us" and "our" refer to Van de Sant and "you" refers to you, the user of the Website.
Registration
You do not need to register to use the Website, but you must register to purchase goods through the Website. Registering and creating an account with us has advantages. Not only will shopping become easier, but your experience with us will become more personalized over time. By creating an account, you can store credit card information for easier and faster checkouts, maintain an address book, view your order history, and edit billing or shipping information. Please note that Van de Sant respects your privacy concerns and recognizes the importance of being transparent about how we handle the personal information you provide to us. Read our privacy declaration for more information.
Your information
You agree that the information you provide to us is true, accurate, current and complete in all respects. You also agree to notify us of any changes to this information. Any personal information you provide to us when using the website will be used in accordance with our privacy statement, which is incorporated into these terms of use.
Products and colors
Not all products we sell are available for sale through the Website. Additional products are available in Van de Sant webshop and/or stores and corners around the world. Visit us at https://www.vandesant.com to find your nearest store.
Every effort has been made to represent as accurately as possible the colors and fabrics of our products that appear on the website, but as computer monitors may vary we cannot guarantee that products will be exactly as depicted on the website.
Conditions of sale
The information on this Website does not constitute a binding offer to sell the products described on the Website. All purchases made through the Website are subject to our Terms and Conditions.
Ownership of Website Materials
All content on this Website, including but not limited to text, designs, graphics, logos, icons, images, movies, audio clips, downloads, interfaces, code and software ("Website Materials") is owned by or licensed to Van de Sant or our affiliates and is protected by copyright, trademark and other applicable laws. Your use of the website does not entitle you to any intellectual property rights or other rights in the website materials, except for the limited use rights granted to you under these terms of use.
All trademarks, logos, service marks and trade names displayed on this Website are registered and/or unregistered trademarks of Van de Sant, its affiliates (including but not limited to Van de Sant Innovations BV and Circular Innovations Company BV, their respective licensors or content providers, or other third parties. All such trademarks, logos and service marks are the property of their respective owners. Nothing contained on this website should be construed as granting any license or right to use any trademark, logo or service mark displayed on the website. displayed without the prior written consent of the owner, except as otherwise described in these terms of use.Van de Sant and our affiliates reserve all rights not expressly granted in and to the website and the website materials.
Material you submit
You may not use this website to upload, distribute or otherwise publish content that:
infringes the rights of third parties, including but not limited to their intellectual property rights;
violates any applicable local, national or international law or regulation;
is fraudulent, or has a fraudulent purpose or effect;
violates public order and/or accepted moral standards, including but not limited to: pornographic or sexually explicit images; obscene or abusive messages; material that is defamatory or defamatory of any person or that infringes their privacy or publicity rights; material that is harmful to minors; material that may incite to crime or criminal offences; material that promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; material that promotes computer piracy or any other criminal offence; anything that could harass, upset, embarrass or alarm another person or cause him/her to harm himself; or any material that is likely to misrepresent your identity or impersonate another person (including by submitting any material intended to appear to be from Van de Sant or another person);
contains, without limitation, viruses, Trojan horses, worms, time bombs, keystroke loggers, spyware, adware or other malicious programs or similar computer code designed to adversely affect the operation of the Website or any computer software or hardware;
acts contrary to Van de Sant's interests, in particular by modifying, damaging or overloading the Website;
conflicts with reasonable use of the Website (for example, by repeatedly submitting the same material); or
Promote any commercial activity, for example by sending promotional or advertising messages or spam.
In the event that you submit material through the website:
.you warrant that you own or otherwise control all rights (including all intellectual property rights) in such material, and that such material complies in all respects with these terms and conditions;
you grant Van de Sant and its affiliates and agents a non-exclusive, royalty-free, perpetual, irrevocable, and fully transferable license to use, reproduce, modify, adapt, publish, translate, derive create, distribute and display works worldwide in any media; and
you acknowledge that we have no obligation of confidentiality with respect to any material you provide to us.
Links
This website may contain links to other websites, some of which are operated by Van de Sant or its affiliates and others are operated by third parties. These links are provided for your convenience. We have not reviewed the information on those other websites and are not responsible for the content of those or other websites, or products or services that may be offered through that or other websites. The inclusion of links to other websites should not be seen as an endorsement of their content. Any questions or comments regarding those other websites should be directed to the operator of those websites.
Neither you nor any third party acting on your behalf may link to any page of this website.
You or any third party acting on your behalf may not (i) use our proprietary marks and logos (including but not limited to "Van de Sant", "Green Leg", "Heavenhurst" as meta tags or any other "hidden text"; or ( ii) use framing technology to embed content on the website, without our prior written consent.
Infringement notification
We respect the intellectual property rights of others and ask that you do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please notify our Legal Department, who can be reached at:
Van de Sant Innovations BV Didamsestraat 35 Unit 0-06 6901HB Zevenaar The Netherlands:
Email: office@vandesant.com
To help you more effectively, the notification should include:
a description of the copyrighted work that you claim has been infringed;
information reasonably sufficient to locate the material in question on the Website;
your name, address, telephone number, e-mail address and any other information reasonably sufficient to enable Van de Sant to contact you;
a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
a statement signed by you certifying that all information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Van de Sant reserves the absolute right to remove any material from the website at any time in its sole discretion.
Disclaimer
The information on this website is for general information only and should not be relied upon. Except as provided in our Terms of Sale, we are not responsible if the information made available on this Website is not accurate, complete or current. We reserve the right to change or correct the content on the Website at any time without notice or liability to you.
Van de Sant provides you with access to the website on the basis that, to the maximum extent permitted by law, we exclude all warranties, representations, conditions and other terms of any kind (including, but not limited to, any warranty that access to the website will be uninterrupted or error-free; that the website will be secure; that the website or the server that makes the website available will be virus-free; or that information on the website will be complete, accurate or current.
Liability
and (iv) any information on this Website. Your sole and exclusive remedy for any of the foregoing or any dispute with Van de Sant, our affiliates and their respective officers, directors, employees, shareholders or agents of any of them shall be to discontinue your use of the Website.
Nothing in these Terms of Use excludes any person's liability for death or personal injury resulting from their own negligence, or any person's liability for fraudulent misrepresentation, or any other liability which cannot be excluded or limited under the applicable legislation. Nothing in these Terms of Use affects your statutory rights as a consumer.
indemnity
You agree to indemnify and hold harmless Van de Sant, our affiliates and their respective officers, directors, employees, contractors, agents, licensors, service providers, subcontractors and suppliers from and against all losses, liabilities, expenses, damages and costs (including reasonable legal fees) arising out of or arising out of your use of the Website and any violation of these Terms of Use. Van de Sant reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate fully with Van de Sant de Sant in defending such a case.
Applicable law and jurisdiction
These Terms of Use shall be governed and construed in accordance with English law. Disputes arising out of or in connection with these Terms of Use (including non-contractual disputes) shall be subject to the exclusive jurisdiction of the English courts.
If any material on this website, or your use of the website, violates the laws of the place where you are located when you access it, the website is not intended for you and we ask that you do not use the website. It is your responsibility to inform yourself about and comply with the laws of your jurisdiction.
General
These Terms of Use, as supplemented by any additional documents referenced therein and any policies or rules posted on this website, constitute the entire agreement and understanding between you and Van de Sant with respect to the subject matter and supersede all prior communications (whether oral or in writing) between you and us.
We reserve the right, in our sole discretion, to change these terms of use at any time by posting revised terms on the website. Accordingly, you should check the date of these Terms of Use (which appears at the top of this page) and review any changes since the last version. Your continued use of this website after posting changes to these terms of use or other policies constitutes acceptance of the changes.
If any provision of these Terms of Use is unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of the remaining provisions.
The headings of the clauses are for convenience only and do not affect the interpretation of these terms.
Any failure or delay by us in enforcing (in whole or in part) any provision of these Terms of Use shall not be construed as a waiver of our rights or remedies.
You may not assign any of your rights or obligations under these Website Terms of Use without our prior written consent. We may assign any of our rights or obligations under these Website Terms to any of our subsidiaries or affiliates or a third party designated by Van de Sant.