Privacy and Cookies
Last updated: September 2025
At Van de Sant, we value your privacy and are committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or interact with our services.
We process personal data in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR).
1. Personal data we collect
Depending on how you interact with us, we may collect personal data such as:
your name;
email address;
telephone number;
company name and professional information;
information you provide through contact forms or correspondence;
technical information relating to your use of our website;
cookie preferences and website usage information.
We only collect personal data that is relevant for the purposes described in this policy.
2. How we use your personal data
We may process your personal data to:
respond to enquiries and requests;
provide information about our products, collections and services;
maintain business and customer relationships;
process requests, projects or orders;
improve our website and services;
analyse how our website is used;
comply with legal and administrative obligations;
protect our legitimate business interests and the security of our website.
Where required by law, we will ask for your consent before processing your personal data for a specific purpose.
3. Legal basis for processing
Depending on the circumstances, we process personal data on one or more of the following legal grounds:
your consent;
the performance of a contract or steps taken before entering into a contract;
compliance with a legal obligation;
our legitimate business interests, provided that these interests do not override your privacy rights.
Where processing is based on consent, you may withdraw your consent at any time.
4. How long we keep your data
We do not retain personal data for longer than necessary for the purpose for which it was collected, unless a longer retention period is required by law.
Retention periods may vary depending on the type of information, our relationship with you and applicable legal or administrative requirements.
5. Sharing personal data
We do not sell your personal data.
We may share personal data with trusted service providers where this is necessary to operate our website, communicate with you, provide our services or meet our legal obligations.
Where third parties process personal data on our behalf, we take appropriate measures to ensure that your information is handled securely and in accordance with applicable privacy legislation.
Personal data may also be disclosed where we are legally required to do so.
6. International data transfers
Some of the service providers or technology platforms we use may process data outside the European Economic Area (EEA).
Where personal data is transferred internationally, we take appropriate measures to ensure that an adequate level of protection is provided in accordance with applicable data protection legislation.
7. Cookies
Our website may use cookies and similar technologies.
Cookies are small files that are stored on your device when you visit a website. They can be used to ensure that a website functions correctly, remember preferences and understand how visitors use the website.
We may use:
Essential cookies – necessary for the website to function properly;
Preference cookies – used to remember certain choices and settings;
Analytics cookies – used to understand how visitors interact with our website;
Marketing cookies – where applicable, used for advertising or marketing purposes.
Where legally required, non-essential cookies will only be activated after you have provided your consent.
You can change or withdraw your cookie preferences at any time through the cookie settings available on our website.
8. Google Analytics
We may use Google Analytics to obtain statistical information about how visitors use our website. This helps us understand website performance and improve the visitor experience.
Google Analytics may use cookies and similar technologies. Where consent is legally required, analytics cookies are only activated after you have made the appropriate choice through our cookie consent mechanism.
Google Analytics does not log or store individual IP addresses of users in the European Union in Analytics. Google provides additional privacy and data-control options for organisations using its analytics services.
For further information about how Google processes information, please refer to Google's privacy information.
9. Your privacy rights
Under applicable data protection legislation, you may have the right to:
request access to your personal data;
request correction of inaccurate or incomplete data;
request deletion of your personal data;
request restriction of processing;
object to certain processing;
request transfer of your data where applicable;
withdraw your consent at any time where processing is based on consent;
lodge a complaint with the relevant data protection authority.
If you wish to exercise any of these rights, please contact us using the details below.
10. Security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure.
Although we take reasonable measures to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
11. Contact
If you have questions about this Privacy & Cookie Policy or about how we process your personal data, please contact:
Van de Sant
Privacy Officer
Bolder 5
6582 bz Heumen
The Netherlands
Email: office(at)vandesant.com
12. Changes to this policy
We may update this Privacy & Cookie Policy from time to time to reflect changes in our website, services, technology or applicable legislation.
The most recent version will always be published on this website together with the date of the latest update.